2. Planning and Control
Model expectations, diagnose differences and align behaviour
2. Planning and Control
Planning and control form a loop:
Rendering diagram…
| Chapter | Northstar question | Output |
|---|---|---|
| CVP Analysis | How fragile is profit to price, volume and cost? | Break-even and scenario chart |
| Budgeting and Variances | What caused the material and labour differences? | Flexible-budget diagnosis |
| Performance Measurement | Will the metric encourage value-creating behaviour? | ROI/RI and scorecard design |
Control is not blame after the event. It is learning whether assumptions, execution or the model were wrong.